Award review on “work and care” underway

Award review on “work and care” underway

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Award review on “work and care” underway

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Yesterday, the Fair Work Commission commenced its new “Work and Care” Review of Modern Awards which, on face value, could bring about the most substantial and biggest range of changes to our modern awards for decades.

When modern awards were created back in 2009, they were essentially a merger and rationalisation of thousands of pre-existing Federal, State and Enterprise-based awards leading to the 121 modern awards that we have today. 

This “Work and Care” Review has its origins in a Senate Inquiry into Work and Care established in 2022 which led to the Minister for Employment and Workplace Relations instructing the President of the Fair Work Commission to initiate the review.

The Fair Work Commission has issued a discussion paper which sets out the terms and process of the review and addresses relevant recommendations made by the Senate Committee and some other matters. It also has a comprehensive set of questions on the variety of matters to be considered in the review. You can access the report here.

The Senate Committee’s recommendations

Here is summary of the relevant recommendations of the Senate Committee as presented in the FWC discussion paper which shows how far reaching changes could be:

  • An enacted right to “disconnect from work” enabling and supporting productive work from home and flexibility of work, protecting workers’ rights to disconnect from their job outside their contracted hours, reinforcing that right with employers and applying a positive duty on employers to reasonably accommodate the right wherever possible;
  • Amending the Fair Work Act to provide improved rostering rights for employees and, in particular, working carers, by requiring employers to implement rostering practices that are predictable, stable and focused on fixed shift scheduling (eg fixed times and days) and increasing employers’ existing obligations to genuinely consider employee views including working carers on the effects of roster changes and  other work arrangements;
  • Conducting a work value case in care sectors including early childhood education, aged and disability care and sectors covered by the SCHADS Award with a range of entitlements specifically mentioned eg payment for work-related travel time, administrative responsibilities and essential training and a minimum shift call-in time;
  • Extending the definition of “immediate family” for carer’s leave purposes to include any person who has been a member of the employee’s household for at least 18 months, an employee’s children including adopted, step and ex-nuptial children, an employee’s siblings or the siblings of an employee’s spouse or de facto partner or any other person significant to the employee to whom the employee provides care;
  • Consideration be given to the adequacy of existing leave arrangements including separate carer’s leave and annual leave;
  • Reviewing access to and compensation for paid sick leave and annual leave for casual and part-time workers;
  • Requiring employers to provide at least two weeks’ notice of roster changes, to genuinely consider employees’ view on the impact of roster changes and to accommodate the needs of employees plus an employee “right to say no” to extra hours with protection from negative consequences;
  • Reviewing the operation of the 38 hour week with consideration of stronger penalties for long hours and other possible ways to reduce them including through the work health and safety system to ensure safe working hours;
  • Introducing an enforceable “right to disconnect from work, restricting employers from communicating with workers outside their contracted hours except for emergency or welfare reasons plus increase penalties for wage theft for unpaid additional hours;
  • Introducing mandatory annual reporting of companies with 20,000 or more employees in Australia on workplace practices to ensure roster justice and flexible working arrangements and related collection of data on requests for flexible working arrangements made and shift roster changes;
  • Developing a new statutory definition of casual employment that is restricted to work that is genuinely intermittent, seasonal or unpredictable and restricting the use of “low base” contracts, ensuring part-time employees have access to regular and predictable patterns and hours of work with consideration of penalty rates for work outside contracted hours;
  • Developing standard definitions of full-time and part-time employment for inclusion in the Fair Work Act 2009;
  • Undertaking a review of standard working hours with a view to reducing the standard working week.

Please remember that these are just recommendations which are to be considered in the review being undertaken by the Fair Work Commission. Some of the items require legislative change and that would be up to the federal government to negotiate through Parliament. So it will be a while before we know exactly what any award or legislative changes that flow from the Senate Inquiry will look like in real terms.

What this all means

The last year and a bit have delivered far more change in workplace relations law and employment rules via legislation, modern award reviews and decisions made by the Fair Work Commission and the Courts than we have seen in years.

This review tells us that we can expect more of the same in the years ahead.

The other element here is the WHS one that is noted in relation to extended working hours but equally links the positive duty to eliminate or control psychosocial hazards, many of which can be connected to some of the recommendations of the Senate Inquiry – eg around remote work, organisational justice, reward and recognition, job demands, etc.

The positive duties are progressively being rolled out across the country via State and Territory legislation.

For this reason, it is important to consider the agenda here in that broader context and the smartest way to do that is to consider whether any of the issues raised here are demonstrative of an issue in your workplace and the need for you to do something about that.

Conversely, have a think about whether you already accommodate some of the items raised here or perhaps you could actually do so. Remember that the Fair Work Act and modern awards provide minimum standards and there is nothing that should stop you from considering what you might be able to offer more than those in any way.

Given the challenges that we have in both accessing the talent we need for our businesses and looking after our own and our employees’ wellbeing, anything we can do over and above those minimum standards helps us on both counts.

You could also consider negotiating an enterprise agreement with your employees delivering on some of those above award benefits and using that as a public validation of your commitment to your people/your Employer Value Proposition. There might also be some changes that you want to make that are not allowed for under the relevant Award and so an enterprise agreement might be useful legally validate and protect desired changes.

We will monitor developments in the review and communicate further as and when developments occur.

If there is anything here that resonates with you and you would like to explore further, give us a call on 0438 533 311 or email enquiries@ridgelinehr.com.au. We would love to have a chat about it.

 

 

 

 

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Is it time to revive “the e2 initiative”?

Is it time to revive “the e2 initiative”?

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Is it time to revive “the e2 initiative”?

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The “e2 initiative” was a project undertaken by Ridgeline HR Practice Leader, Peter Maguire in association with two quite different organisations that he worked with over a decade ago.

Investors in People Australia was the Australian licensee for Investors in People, a standard of excellence in leadership and development of people originally developed in the UK in the early 1990s. Investors in People is still going strong in the UK and in some other parts of the world albeit that it has never really taken off in Australia.  For further information on Investors in People, see https://www.investorsinpeople.com/. Peter was an accredited Investors in People Specialist who advised and assessed organisations using the Investors in People Standard.

The Australian Institute of Employment Rights (which was created in the WorkChoices era) works to promote the recognition and implementation of employment rights in a cooperative industrial relations framework based on the principles of. the International Labour Organisation.  In 2007, the Institute released The Australian Charter of Employment Rights which sets out 10 fundamental principles on which fair and balanced workplace laws and relationships should be based. There is an accompanying Australian Standard of Employment Rights which provides more detail on how organisations can implement those 10 principles in their workplaces. For further information on The Australian Institute of Employment Rights and its work and publications, go to https://www.aierights.com.au/. Peter was one of the leads for advising and assessing organisations against the Australian Standard of Employment Rights.

What was the “e2 initiative”?

The initiative brought together the two standards – the Investors in People Standard as the measure of “effectiveness” of an organisation and The Australian Standard of Employment Rights as the measure of the “ethics” of an organisation.

The equation:                      ethics x effectiveness (e2) = employee engagement (e2)

The premise for developing the program was that there was a clear disconnect between what we knew then to be best practices in leadership and management of people and what was happening with workplace laws and organisational behaviours and cultures in our workplaces.

The concept was that by bringing the two instruments together we could influence the development of more harmonious workplace relations environments which would also have the dual benefits of improving employee engagement and productivity.

There was also the potential for organisations which implemented the two standards effectively in their workplaces to achieve accreditations as an Investor in People and as an Ethical Employer. 

Are things different today?

In some ways, yes and, in others, no.

LIke then when we were not long into the Fair Work era, we are going through a period of significant legislative change in workplace relations pursuant to the election of a Labor government after years under conservative governments.

Like then, we still have regular reports of large organisations underpaying wages and entitlements and in many cases they are simultaneously harvesting record profits.

We have had inquiry after inquiry making findings of culpable corporate misconduct in so many different jurisdictions.

We also still have peak bodies for unions and employers being openly combative when it comes to any proposed changes to employment rights and workplace relations laws. 

Like today, leadership experts were urging our managers to be accountable, be compassionate, be engaging, be vulnerable and be collaborative. On the other hand, they were being told to  manage risk, reduce costs and maximise profits and they were being rewarded for that. It was the latter that provided organisations’ policy settings.

So there is a lot that really hasn’t changed much at all.

The advent of positive duties

The penny has dropped that the traditional compliance/risk management model as applied by most organisations doesn’t work. 

The positive duties that organisations must now meet in relation to elimination of sexual harassment and psychosocial hazards have been introduced for that reason – it isn’t just about changing policies, it is about bringing about real changes in behaviour – by individuals and work groups and organisations and everyone whom we interact with in the course of the work that each of us do. We all have a role to play in that.

That was exactly what the “e2 initiative” was about – changing workplace behaviours in partnership with all of the people in a workplace.

Need help?

Interested in exploring ways in which we might be able to help you to deal with your new positive duties? Give us a call on 0438 533 311 to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter. 

 

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Psychosocial hazard #12 – Bullying

Psychosocial hazard #12 – Bullying

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Psychosocial hazard #12 – Bullying

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The next psychosocial hazard that is listed in Safe Work Australia’s Model Code of Practice on Managing Psychosocial Hazards at Work is “bullying”.

Why is bullying a psychosocial hazard?

This hazard involves repeated unreasonable behaviour directed towards a worker or a group of workers that creates a risk to health and safety. This includes bullying by workers (employees and contractors of the same or a different business), customers and clients, patients, visitors and others.

Some questions that you might ask to assess whether there are any psychosocial hazards involving bullying in your workplace include:

  • Does the presence of other psychosocial hazards such as high or low job demands, lack of role clarity, low job control or organisational justice issues affect workers’ temperaments and behaviour?
  • Are leaders autocratic and directive rather than giving workers a voice on decisions that affect them?
  • Is demeaning and abusive behaviour tolerated and not appropriately addressed in a timely manner?
  • Are there inadequate systems of work that give rise to frustrations among workers due to inadequacies in resources or poor work organisation or scheduling of work?
  • Are there cliques in your workplace which result in some workers being socially excluded?
  • Are there people in your workplace who habitually fail to provide the support that other workers rely on them for?
  • Are there any people in your workplace who repeatedly play practical jokes on certain other workers?

This list is not exhaustive and while we have based these posts on the model code produced by Safe Work Australia, there can be differences in the specific details for each State or Territory. So you need to check that in the jurisdiction in which your workplace lies.

Need help?

Give us a call on 0438 533 311 to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter.

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New rules for fixed term contracts

New rules for fixed term contracts

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New rules for fixed term contracts

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Do you utilise fixed term contracts in your business?

If so, you will need to comply with new controls on fixed term contracts that the Federal Government has legislated under the Fair Work Legislation Amendment (Secure Jobs, Better Pay) Act 2022.

The changes take effect from 6 December 2023.

Limits on fixed term contracts 

The legislative change limits the use of fixed term contracts for the same role to a maximum of  two years (including renewals) or two consecutive contracts – whichever is shorter.

So, for example, if an employee has two back-to-back fixed term contracts of 6 months each, the maximum engagement on fixed term contracts would be 12 months because there are two contracts and the aggregate period is less than 2 years.

On the other hand, if an employee had two back-to-back contracts of 18 months each, the maximum period of engagement would be 2 years.

Once an employee continues in employment beyond the available limit on fixed term contracts, they will be deemed to be a permanent employee.

The new rules will only apply to new contracts entered into on or after 6 December 2023 but any pre-exisiting fixed term contract will count for the purposes of assessing whether there have been more than two contracts.

Exceptions

There are a range of exceptions that allow fixed term contracts beyond these limits and these include:

  • performing a discrete task for a fixed period,
  •  apprentices and trainees,
  • undertaking essential work during a peak demand period (such as a harvest),
  • temporarily replacing another employee on long leave (such as parental or workers compensation leave), or
  • where the employee has a remuneration level above the high income threshold ($167,500 from 1 July 2023).

Any such exceptions will have to be genuinely necessary and appropriate for the particular circumstances.

Exemptions also apply where fixed term contracts are permitted by an applicable modern award, and the Minister can make regulations to exempt certain types of contracts, for example toaddress sector specific arrangements.

Dispute resolution

Where employees and employers have a dispute about a fixed term contract that cannot be resolved at the workplace level, the Fair Work Commission is empowered to resolve them via conciliation, mediation or consent arbitration. In addition, the Federal Circuit and Family Court of Australia and Magistrates Courts can deal with disputes under the small claims procedure.

Fixed Term Contract Information Statement

Employers are required to provide a Fixed Term Contract Information Statement (the Statement) to all employees entering a fixed term contract. The Statement will be developed by the Fair Work Ombudsman and will set out details on the fixed term contract limitations, exceptions and the dispute resolution procedure. 

Conclusion

If you use fixed term or maximum term contracts in your business, you need to review those against the new rules and ensure that your policies and processes and contracts comply with the new legislative requirements.

If you are going to continue using fixed term contracts, you need to ensure that your processes include provision of the Fixed Term Contract Information Statement to be produced by the Fair Work Ombudsman. 

Need help?

  • Give us a call on 1300 108 488 to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter

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Your Swiss Army knife

Your Swiss Army knife

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Your Swiss Army knife

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One of the psychosocial hazards that research is showing to be at the forefront of the list that organisations need to address is that of lack of role clarity.

One of the tools that we can use to help to address that is the humble Position Description (PD) which has been around for decades and can be found in lots of different forms. 

In most places where I have worked as an employee or as a consultant, PDs are commonly treated as something we have to have for our quality accreditation or our HR compliance or something that we give people when we advertise a job or when they start employment with us. They are then filed away and forgotten about. 

This is really unfortunate because the PD is a very versatile tool and arguably one of the most powerful in a manager’s toolbox. 

So how can PDs be used to good effect? Here are 5 ways that we have used them.

#1. Compliance satisfaction

Every employer has a statutory duty to ensure that every employee is properly instructed in their duties and has the skills and abilities to perform their tasks safely for themselves and others. This is enshrined in workplace health and safety law and is also an important part of employment law in general.   

The PD is an effective aid to that instruction and skills assessment and enablement. It helps with documentary evidence of satisfaction of the statutory duties that all employers have as well as in dealing with employee grievances and actions against the employer (eg in demonstrating reasonable management action in response to an adverse action or bullying complaint).  

#2. Recruitment effectiveness

If you are going to be effective in recruitment, you first want to know what the attributes required for competent performance of a role are so that you can prepare a fit advertisement. 

You then need to identify selection criteria and the how to assess candidates by considering the attributes required in the role and the best ways to test candidates for those attributes. 

You also want to communicate what attributes are required to candidates (so that the right ones apply).  

A properly constructed PD helps with all of that and assists you to make an informed and evidence-based selection decision.

 #3. Targeted development

The content in PDs that details the skills, knowledge and attributes required provides a great foundation for assessing the technical strengths and weaknesses of an employee and why that is the way they are.  

That, in turn, can lead to targeted development that leverages those strengths or builds on areas of weakness. That will deliver the optimal return on investment in learning and provide the best support and recognition for the individual employee.  

It is also a great aid to onboarding of employees and getting them up and running quickly because their role and responsibilities are clearly communicated and easily understood from day one.

 #4. Performance management

Clearly, if we are going to expect people to perform their roles effectively, we have to tell them what their roles and responsibilities are and what performance standards are expected. A good PD does this and helps employees to be more productive and aligned in performance as a result.

Conversely, when performance management concerns arise, it is very important to go through a methodical, relevant and procedurally fair process that is supported by documentary evidence.  

The PD plays a critical part in this as it describes what is expected of the role the person is performing and the attributes required to meet those expectations. It also provides documentary evidence that the employer has clearly communicated the duties and expectations to the employee.  

Additionally, as with development of employees, the PD can be a useful tool for analysing why an employee might not be meeting expectations eg because they are lacking in some particular attribute (skill, ability or knowledge) required for the role.  

#5. Better employee engagement and wellbeing

Study after study tells us that key elements in good employee engagement and wellbeing practice include: 

  • giving people clarity about their roles and the expectations of them
  • providing the support that they need as an individual to be successful in their roles
  • having clear meaning and purpose in the work that they do and
  • feeling psychologically safe by feeling included and informed and involved in their work, in their relationships and in their team.

 A well-structured PD helps with all of these factors when all of the PD purposes outlined above are part of everyday practice in organisations.

 So that is why I think of the PD as the HR Swiss Army Knife – it can be used constructively in so many different ways. 

 Of course, it is just a tool and there are many others in the HR toolkit that need to be used to deliver best practice in People and Culture management.

Do you need to reimagine how you use PDs in your business?

How can we help?

We can provide you with tools like Position Descriptions and coaching in how to apply these tools effectively to control psychosocial hazards, otherwise meet your compliance obligations and build better communications and employee engagement.

If you want to know more, give us a call on 0438 533 311.



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Changes to the Child Employment Act

Changes to the Child Employment Act

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Changes to the Child Employment Act

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Did you know that you need a child work permit to have an employee under the age of 15 work in your business? In this article we’ll outline how they work and what exemptions there are as well as the changes coming on 1 July 2023.

How it works

Children under 15 can be employed in a business subject to a few qualifications:

  • They must be at least 11 years old to do delivery work or 13 to work in retail or hospitality and must be supervised at all times by someone who possesses a valid Working with Children Clearance.
  • An employer must have a permit before they engage an under 15 year old. Failure to have a permit is a crime and employers may be penalised accordingly.
  • There are restrictions on how many hours they are allowed to work and when those hours can be, including start and finish times.
  • Employees under 15 years of age have increased break times and frequency compared to older employees.

What exemptions are there?

While most businesses are subject to the above rules family businesses are exempt from needing a child workers permit and some of the rules regarding age restrictions, hours of work and rest breaks do not apply so long as they are directly supervised by a parent or guardian. If someone other than a parent or guardian is supervising the employee then the exemption does not apply.

Similarly the entertainment and advertising industry have their own rules that differ from the rules that apply to most other industries. They can be found in more detail by following this link. Child employment permits – entertainment and advertising

Changes

As of July 1 2023 the Child Employment (Amendment) Act 2022 is being introduced. This Act changes the system of employing children from having to apply for individual permits for every child to employers being able to hold a licence under which they can employ multiple children.

it also clarifies several grey areas including definitions regarding what constitutes a family business, what employment means in several contexts in different industries and supervision rules. 

For more information on the changes please look at this page. Changes to the Child Employment Act

Child employment laws are enforced by the Wage Inspectorate Victoria.

If you need any assistance with anything mentioned please check the Victorian Governments web page regarding child employment here or if you need further assistance please give us a call on 1300 108 488.

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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TELL US WHAT YOU NEED HELP WITH