Beyond Compliance: The Construction Culture Standard

Beyond Compliance: The Construction Culture Standard

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Beyond Compliance: The Construction Culture Standard

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A few years ago a Construction Industry Culture Taskforce was established via a collaboration between the Australian Constructors Association and the NSW and Victorian Governments with the help of a few academic experts. That has led to the creation of a Culture Standard for the industry with the aim of improving the character of the industry relative to mental health, gender equality and life balance 

Background

As the construction industry faces mounting pressure to deliver critical infrastructure, it has reached a crossroads. Issues like chronic overwork, high suicide rates, and a severe lack of diversity are no longer just “part of the job” – they are systemic risks costing the Australian economy approximately $8 billion annually.

That’s why the Construction Industry Culture Taskforce (the CICT) was formed – to look at what the key barriers are that need to be overcome to create a better industry culture and to devise ways to overcome these barriers.

That work undertaken by the CICT has led to the release of the 2025 Culture Standard for the Construction Industry. This framework is designed to move the industry from “whispering” about health to making it a core pillar of project success.

 What is the Culture Standard?

The Culture Standard is a procurement-based framework that establishes clear requirements for how construction projects should be managed to prioritise people. It is built upon three interrelated pillars:

  • Wellbeing: Prioritising mental health through stigma-free support programs and schedules that manage workload pressures. 

  • Time for Life: Ensuring workers have adequate rest by targeting a 5-day work week (5 days in 7), capping hours at 50–55 per week, and providing consecutive days off 

  • Inclusion & Diversity: Creating workplaces free from offensive material, providing proper amenities, and setting transparent targets to increase female participation and close gender pay gaps.

Why was it developed?

The industry’s current performance in these areas is among the poorest in Australia. Key drivers for the Standard include:

  • The Wellbeing Crisis: Construction workers face suicide rates double the national average, with 75% reporting high stress.

  • The Diversity Gap: As the most male-dominated industry in the country, construction is missing out on a massive talent pool during an acute labor shortage.

  • The Productivity Myth: Research from CICT pilot projects proved that reducing hours does not harm productivity; instead, a rested workforce is safer and more efficient.

How will it be used?

The CICT’s goal is for the Standard to become a mandatory part of public sector procurement and the Australian Constructors Association has been lobbying governments to adopt it for that purpose. This would mean that:

  • Clients (government agencies) would prioritise the Standard in requests for tenders.
  • Contractors would need to demonstrate exactly how they will meet the Standard’s requirements as part of their bid.
  • Compliance would be monitored throughout the project life cycle, from delivery to handover.

How to implement the Culture Standard

Successful implementation requires a shift in how projects are planned and led:

  • Project Scheduling: Instead of 6- or 7-day site operations being the default for workers, schedules must be built around a 5-in-7 model with “healthy programming” that allows for recovery.

  • Flexibility Plans: Each project must develop and promote a specific “Project Flexibility Plan” to support workers with personal and family commitments.

  • Leadership Commitment: Leaders must move beyond “safety banter” and proactively advocate for the Standard, ensuring mental health first aiders are available and that gender-biased hiring is eliminated.

How this interacts with positive duties

In recent years, new positive duties have been legislated federally and by each State and Territory to eliminate or reduce risks from psychosocial hazards. Many of these hazards relate directly to the three pillars in the standard (wellbeing, time for life and inclusion and diversity).

A positive duty to prevent sexual harassment and gender-based behaviour and related victimisation and workplace environmental factors is also in place under both federal land State legislation.

So there are already multiple statutory duties on employers and others to address the issues that the Culture Standard has been developed to fix.

Other related duties

In addition to those positive duties, organisations with 100 or more employees have to lodge annual returns on Gender Equality/Pay Gaps with the Workplace Gender Equality Agency and this year, organisations with 500 or more employees have to provide plans detailing targets and action plans for improvement against these targets.

The WGEA publishes information on every respondents’ pay gap each year.

Our thoughts

We have been providing HR service to construction businesses for over 25 years and we are well aware of the challenges that the industry has in each of the 3 pillars in the Culture Standard.

We believe that the right approach to addressing the positive duties to eliminate or reduce risks from psychosocial hazards and to prevent sexual harassment and gender-based behaviour will go a long way towards addressing the matters contained in the Culture Standard.

Mostly, it requires a fundamental change in the way that industry stakeholders think and act. That starts with government and major (head) contractors in how they design work and engage others (eg sub-contractors and other service providers). Educating them and creating a psychologically safe environment for them to engage in the conversation and be part of the solution is critical.

How we can help

Ridgeline HR has been helping organisations including many construction businesses with compliance and cultural matters since 2000.

We have a strong record of working effectively with Government and with industry associations as well as in conducting compliance and cultural assessments of client organisations.

We can help you to design and implement an integrated cultural change program that will address your obligations as set out above and will help you to demonstrate that your organisation meets the Culture Standard. 

Our Practice Leader, Peter Maguire, is available to facilitate discussions with your management group or your Safety or Consultative Committee to work through these questions and tailor the right approach for your business and your people.  If you would like to know more about this, please let us know via the Contact Form below.

 

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How to deal with Working From Home

How to deal with Working From Home

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How to deal with Working From Home

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The Victorian Government has announced an intention to legislate a right to work from home for up to two days per week which will operate effectively from 1 September 2026 and 1 July 2027 for small businesses. What does this mean in reality and what should organisations be doing in preparation for the legal changes?

Is this legislation good?

This legislation is absolutely unnecessary and is solely motivated by an unpopular government desperately trying to garner votes at the upcoming State election.

Victoria transferred its workplace relations powers to the Commonwealth decades ago and matters like this should and are being dealt with in the federal jurisdiction. For example:

  • Certain categories of employees already have statutory rights to request a flexible working arrangement (which can include working from home) and have access to the Fair Work Commission in the event of a dispute with their employer over that request
  • All modern awards have provisions on Individual Flexibility Arrangements and Requests for Flexible Working Arrangements and Facilitative Provisions which provide a variety of negotiable flexible arrangements
  • During COVID lockdowns, modern awards were varied to specifically address the question of working from home through additional flexibilities
  • The Fair Work Commission is currently running a case on model clauses for working from home arrangements 

So the question of working from home arrangements is being comprehensively dealt with in the jurisdiction which should have carriage of it.

The Allan Government is electing to use the Equal Opportunity jurisdiction to pass the legislation  which will just mean that there is an extra jurisdiction that we have to deal with because it will still be part of the Fair Work system too.  

Smart employers are already offering flexible work arrangements including WFH options where they can make that work in practice. Even the Premier acknowledges that “more than a third of workers – including 60 per cent of professionals – regularly work from home”.

Add all of that up and that’s why the legislation is just a bad idea on so many counts.

Existing rights to request flexible working arrangements

Employees who have clocked up 12 months service with an employer already have a statutory right to request a flexible working arrangement which can only be refused on reasonable business grounds if they:

  • are pregnant
  • are the parent, or have responsibility for the care, of a child who is of school age or younger
  • are a carer (within the meaning of the Carer Recognition Act 2010)
  • have a disability
  • are 55 or older
  • are experiencing family and domestic violence, or
  • are caring for or supporting an immediate family or household member who requires care or support because they are experiencing family and domestic violence.

So a fair slice of your workforce probably already have these rights – just consider:

  • How many of your people are parents with children up to 17 or 18 years old and still at school?
  • How many of your people might have ASD or ADHD or Tourettes or dyslexia or other neurodivergent conditions that could be classified as disabilities? Or other forms of disability?
  • How many fall into one of those other categories?

Admittedly, the request has to be related to the particular attribute that the employee is seeking flexibility for (eg parental or carer requirements).  

But does this existing right mean that this legislation perhaps doesn’t have as big an impact as you thought might be the case?

What are reasonable business grounds for refusal of requests?

According to the Fair Work Ombudsman, what counts as reasonable business grounds for refusing a request for flexible working arrangements will depend on the individual circumstances, including the nature and size of the business, the employee’s role and duties and the requested arrangements. Examples of reasonable business grounds include but are not limited to:

  • cost – the requested arrangements would be too costly for the employer
  • capacity – there’s no capacity to change the working arrangements of other employees to accommodate the request
  • practicality – it would be impractical to change the working arrangements of other employees, or take on new employees, to accommodate the request
  • inefficiency or impact – the requested arrangement would be likely to result in significant loss in efficiency or productivity, or have a significant negative impact on customer service.

We have yet to see the detail of the proposed legislation and it doesn’t sound like we will for a few months yet but hopefully it will not be inconsistent with what we understand to be reasonable business grounds. 

And if the job really can’t be done from home?

There are lots of jobs that can’t be done from home and there are going to be people who resent the fact that others get that flexibility and they can’t have it.

We have already heard the Victorian Police Association flag that they want some compensation for their members because they can’t access that workplace right. We might see that come up as a claim in enterprise agreements.

Think about ways that you might be able to offer this people some flexibility eg an RDO or a 4 day week or flexible starting times  or ….  talk about it. 

What should you be doing?

No doubt, you are hearing from lots of lawyers and consultants that you need to rush off and review your flexible working or WFH polices and procedures.

Before you do that, let’s have a little reality check. We haven’t seen the legislative detail yet but it won’t be long after we do that it takes effect so what can we do now to prepare.

Remember that positive duty to eliminate or reduce risks from psychosocial hazards that legally took effect in Victoria on 1 December 2025?  There are a few hazards that are in play here like, for starters:

  • Change management
  • Support
  • Remote or isolated work
  • Organisational justice

That positive duty means that you need to consider the question of how you ensure that employees are able to competently perform their roles in a psychologically, emotionally and physically safe manner.

So here are some questions for you to think about: 

  1. If you currently have working from home arrangements in place, what is working well and what needs improvement and why (in each case)?
  2. Looking at the various roles in your organisation, are there any that cannot be done from home and why or are there ones where some functions can be but others can’t and why? 
  3. Looking at your workforce, how many of your people already have a statutory right to request a flexible working arrangement?
  4. If you have been insisting on people coming to work rather than working from home, what are the reasonable business grounds that you would be relying on for refusal of a WFH request and would they stand up? That is, are they really reasonable at law? Consider position by position and employee by employee.
  5. If you have people whose jobs simply cannot be done from home, what flexibilities might you be able to offer them so that they feel like you recognise their needs too?
  6. Bearing in mind the real obligations that employers have to properly consult people about matters that affect them under both workplace relations and workplace health and safety law, what consultative processes do you have in place to do that at organisational, team and individual levels and how well do they work?
  7. What internal processes do you have in place for people to raise grievances if they have concerns about your policies or their particular situation and how you are dealing with that and again how well do they work?
  8. How do you integrate your WHF practices into your performance and development management processes?
  9. What support and training and resources do your line managers and supervisors need to effectively play their parts in the process in a psychologically safe way for them?
  10. Then, once you have been through all of these steps and you have seen what the new legislation requires (expected in July), have a look at what you need to do with your policies and procedures.

These are all questions that should have been considered in relation to exisiting rights that workers have – the new legislation just gives us another reason to ask them. 

Our Practice Leader, Peter Maguire, is available to facilitate discussions with your management group or your Safety or Consultative Committee to work through these questions and tailor the right approach for your business and your people.  If you would like to know more about this, please let us know via the Contact Form below.

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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Celebrating Labour Day

Celebrating Labour Day

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Celebrating Labour Day

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In Victoria, Labour Day falls on Monday 9 March 2026 and the long weekend  is full of activities to enjoy with Moomba, the Melbourne F1 Grand Prix and the commencements of the AFL and NRL seasons. So there is lots to do and celebrate ….. but why is it called Labour Day?

The origins

Way back in 1856 (that’s 170 years ago), a group of stonemasons working on the University of Melbourne downed tools and marched to Parliament House with a demand for the introduction of an 8 hours working day citing the mantra “8 hours work. 8 hours recreation and 8 hours rest”.

They won that right and that landmark achievement in workers’ rights is what Labour Day was created to celebrate.

It is an opportune time to reflect on where we are at with workplace rights today and what has shaped where we are at.

WorkChoices and beyond

In 2006, the Howard Government’s WorkChoices legislation took effect and that stripped away guarantees of quite a range of worker entitlements previously provided for under the Workplace Relations Act 1996 and awards.

It was roundly rejected by Australian voters resulting in the Howard-led coalition losing office in the 2007 election and Howard himself losing his seat.

The Rudd Government with Julia Gillard as the Ministers for Employment and Workplace Relations introduced the Fair Work system in 2009 and that still exists with many additions and variations today.

Due to the voter backlash against WorkChoices, subsequent coalition governments have been reluctant to make significant changes to employment laws.

Since the Albanese Government was elected in 2022, we have seen an unprecedented range of changes to the Fair Work Act, modern awards and other employment-related laws and regulations – around 70 changes in the space of 3 years.

These include the right to disconnect, new jurisdictions for the Fair Work Commission, a legislated criminal offence of wage theft, new rights for gig workers, independent contractors and road transport contractors and many other changes.

There is more coming with the move to make superannuation payable by pay period, the increase in parental leave pay to 26 weeks (both coming on 1 July 2026) and the forecast limitation of restraint clauses in employment contracts coming in 2027.  

And there is also the Work From Home provisions in awards to be finalised as well as the Victorian Government’s WFH guarantee to be dealt with. 

The Charter of Employment Rights

One of the effects of the WorkChoices legislation was the mobilisation of people from unions and employers and academia and other fields who were opposed to what the Howard Government was doing in stripping back workers’ rights.

That resulted in the founding of the Australian Institute of Employment Rights which works to promote the recognition and implementation of employment rights in a cooperative industrial relations framework based on the principles and standards of the International Labour Organisation,

That body then created “The Australian Charter of Employment Rights“, a best practice standard of good cooperative workplace relations practice for Australian Workplaces. It sets out 10 fundamental principles on which good industrial relations practice and workplace rights should be based:

  1. Good faith performance
  2. Work with dignity
  3. Freedom from discrimination and harassment
  4. A safe and healthy workplace
  5. Workplace democracy
  6. Union membership and representation
  7. Protection from unfair dismissal
  8. Fair minimum standards
  9. Fairness and balance in industrial bargaining
  10. Effective dispute resolution

If you are in a unionised workplace, this provides a pretty good roadmap on what you should be trying to do to create a collaborative and transparent workplace culture.

We have had the privilege of working with The Australian Institute of Workplace Rights some years ago on a joint program with Investors in People which provided for assessment of organisations against both the Charter of Employment Rights and the Investors in People Standard.  If you would like to know more about this, please let us know via the Contact Form below.

 

CONTACT US

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ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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Webinar – Exercising Your Positive Duty With Positivity

Webinar – Exercising Your Positive Duty With Positivity

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Webinar – Exercising Your Positive Duty With Positivity

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ABOUT

From 1 December 2025, all Victorian businesses have a new positive duty to eliminate or reduce psychosocial hazards and that involves a lot more than just doing a risk assessment and updating your policies. It also provides a great opportunity for business leaders and HR and WHS professionals to generate real and lasting cultural change with strong employee engagement and psychological safety.

Peter Maguire, Practice Leader at Ridgeline HR and PosWork will be discussing this with Catie Paterson from Blue Kite Consulting. They share decades of experience in the HR field and are experts in workplace relations and related compliance as well as in positive psychology based workplace cultures and change management. When you blend all of that together, you’ll get much more than the same old risk management spiel on psychosocial hazards and they’ll teach you how to address the positive duty with positivity using a strengths-based approach with some practical exercises to boot.

DATE

Monday 10 November 2025 11:00 AM – Tuesday 11 November 2025 12:00 PM (UTC+11)

Bookings at https://www.trybooking.com/DGREZ

 

 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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Court clarifies annual salary rules

Court clarifies annual salary rules

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Court clarifies annual salary rules

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 For many years, businesses have been paying people on an annualised salary basis using set off clauses in common law contracts to compensate for and set off monetary award entitlements against over award remuneration.  And, a long as people ended up better off overall than they would have been if the award was applied literally, that all seemed fair enough but is it? The Federal Court begs to differ. So what does that all mean?

 

About this case

This decision by the Federal Court arose from proceedings initiated by the Fair Work Ombudsman and a class action for employees in relation to alleged underpayment of wages by Coles and Woolworths. 

At issue was the question of over how long a period could an employer rely on a set-off provision in an employment contract to effect set-off of and compensation for award entitlements such as minimum wages, allowances, overtime and shift loadings and penalty rates.

In Coles case, the relevant period in the contract was 12 months and in Woolworths it was 6 months. 

There have been cases in the Fair Work Commission where annualised wage arrangements have been inserted in modern awards but the door had always been left open in the related decisions for another gateway via common law contracts.

The General Retail Industry Award 2020 which applies in this case doesn’t have an Annualised Wage Arrangements clause but it is quite specific on this issue in that it states: “Wages must be paid for a pay period according to the number of hours worked by the employee in the period or they may be averaged over a fortnight”. This “averaging” element is consistent with other arrangements across different industries where RDOs and averaging of wages is commonplace.

The judge in this case made the decision that employees have to be paid for hours in the pay period in which they worked them. That invalidated the arrangements that Coles and Woolworths relied on for people to work additional hours in some pay periods and set off the overtime and penalty payments applying to those hours against above award remuneration on other pay periods for up to 6 or 12 months.

So they now each have another considerable set of underpayments of wages to deal with, something that unfortunately happens far too often. 

Record keeping requirements 

A secondary issue that arose was in relation to Coles and Woolworths being found to have not complied with their record keeping obligations.

Specifically, Fair Work Regulations provide that an employer must maintain records of overtime hours worked and the starting and finishing times of overtime hours if a penalty rate of loading applies to those hours.

 It is quite common for people to believe that, if you are on salary, you don’t have to record your working hours. The judge made it clear that having a set-off clause does not exempt employers from other obligations under legislation and regulations and so Coles and Woolworths were obliged to maintain these overtime records and were in breach for not doing so.

The judge’s decision in this regard is consistent with Annual Wage Arrangement clauses where they exist in modern awards in that they require the keeping of records of starting and finishing times and breaks and annual reconciliations of actual hours and remuneration against what entitlements under the award would otherwise have been (ie but for the Annualised Wage Arrangement).

The decision also puts the two employers in a difficult situation in resolving underpayment claims if they don’t have clear records of the days and times that relevant employees actually worked pay period by pay period.

Other considerations

 Firstly, I would note that these major retailers have been trying to find a way around penalty rates for many years going back to WorkChoices which preceded the Fair Work era. The issue resurfaced again recently when employers made application to the Fair Work Commission to have the General Retail Industry Award 2020 varied to provide for a standard loading on minimum rates in compensation for overtime loadings and penalty rates.

The Albanese Government responded with a commitment to outlaw removal of overtime loadings and penalty rates from modern awards by legislation from 1 July 2026.

So the wagons really are circling around these entitlements in government, in the courts and in modern awards.

What do we learn from all of that? 

A few thoughts:

  1. You need to ensure that, if an employee is covered by a modern award or an enterprise agreement, the employee receives their full entitlement to wages, allowances, penalty rates and overtime loadings and any other monetary benefit as per that instrument in every pay period (subject to any averaging arrangement or other variation allowed for in the instrument).
  2. If there is significant variation in different pay periods in the hours of work of an employee who is on an annualised salary (or flat weekly or fortnightly or monthly wage), it is critical that you maintain records of the hours and do the reconciliations to ensure that the employee is not disadvantaged and that you have the evidence to support your position in the event of an underpayment claim.
  3. If you are using set-off clauses in common law contracts, you need to get these reviewed in the context of this decision and the difference that makes in their legal application.
  4. There are a variety of reasons why it is good practice to have accurate records of your employees’ actual (as opposed to notional or contractual) working hours, some of which are legal ones like the ones that have been cited in this case. So, if you aren’t doing that, it is something for you to look at.
  5. You might also find that it is just as easy to pay people an hourly rate and comply with the award in relation to additional payments for extra hours as and when those situations arise.

If you need someone to talk through the issues and options for your business, we would be happy to help.

Please call us on 0438 533 311 or email enquiries@ridgelinehr.com.au if you want to explore how we might be of assistance with any issues like this in your business.

 

 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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Fair Work and Safe Work crossover?

Fair Work and Safe Work crossover?

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Fair Work and Safe Work crossover?

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Recently, Safe Work NSW issued a prohibition notice to an employer directing it to pause in a redundancy consultation process because of concerns that it could have been causing psychological harm to workers. Consultation on redundancy situations has generally been in the domain of the Fair Work Commission but now we are seeing a crossover into the workplace health and safety jurisdiction via the positive duty that employers now have to eliminate or control psychosocial hazards, one of which is “poor change management”. What does this development mean?  

 

About this case

The University of Technology is implementing a cost reduction program planned to run through until 2029.

That potentially involves the loss of 150 or more jobs and the consultation process with employees and unions was underway with staff meetings and the release of the proposed plan scheduled for 3 and 4 September 2025.

On 2 September 2025, a Safe Work Inspector issued a prohibition notice in the belief that UTS workers would be exposed to a “serious and imminent risk of psychological harm” as a result of UTS’s Academic Change Proposal, in contravention of the Work Health and Safety Act and the Work Health and Safety Regulation.

It was reported that Academics at UTS complained of feeling stressed and fearful after the university paused enrolments for a significant number of the courses that they offer.

The prohibition notice was lifted after consultation with Safe Work NSW which resulted in UTS agreeing to allow more time and to consult with Health and Safety Representatives about measures to mitigate risks from psychosocial hazards. 

Our tertiary education sector is undergoing significant challenges associated with program funding, cost competitiveness and commercial viability.

It is also an industry sector which has been plagued with compliance breaches with a string of universities including UTS being required to enter into Enforceable Undertakings with the Fair Work Ombudsman and having to make good on millions of dollars in underpayments to staff. In UTS’s case, that happened in 2023 and amounted to $5.7 million in underpaid entitlements.

And, as is the case at UTS, that sort of culture makes for a significant level of union membership and representation when situations like this arise because there are underlying issues around psychological safety.

What can we learn from this? 

 There are quite a few take aways:

  1. Psychosocial hazards are a hot issue for WHS regulators and the positive duty on employers means that you have to show that you are actively managing them not just reacting when something happens.
  2. The lines between different jurisdictions are becoming increasingly blurred and people are likely to access the one which is going to deliver more timely and forceful impact – a WHS Prohibition Notice is likely going to be quicker and more impactful than a dispute notification to the Fair Work Commission.
  3. Gone are the days when you could just treat consultation as this tick box compliance exercise rather than as a genuine consideration with real employee voice and wellbeing components.
  4. This situation raises questions about the interaction of psychosocial hazards and other complaints on Fair Work matters – for example, would an underpayment of wages also constitute a breach in the psychosocial hazards space (inadequate reward and recognition and poor organisational justice come to mind).
  5. When implementing change which has an impact on people’s jobs, ensure that you follow the Consultation provisions in the relevant industrial instrument and that you genuinely allow sufficient time and proper consideration of employee questions and suggestions and that you respond to them reasonably and with adequate explanation. 
  6. You also need to be giving consideration to the real effects of any changes on people and how you support them individually and collectively through the process.

Change is complicated and something that you would be well advised to get some professional help with – from someone who understands the legal requirements but is also adept in communicating and helping people through the process in as positive a way as possible. 

Please call us on 0438 533 311 or email enquiries@ridgelinehr.com.au if you want to explore how we might be of assistance with any issues like this in your business.

 

 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH