How to deal with Working From Home

How to deal with Working From Home

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How to deal with Working From Home

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The Victorian Government has announced an intention to legislate a right to work from home for up to two days per week which will operate effectively from 1 September 2026 and 1 July 2027 for small businesses. What does this mean in reality and what should organisations be doing in preparation for the legal changes?

Is this legislation good?

This legislation is absolutely unnecessary and is solely motivated by an unpopular government desperately trying to garner votes at the upcoming State election.

Victoria transferred its workplace relations powers to the Commonwealth decades ago and matters like this should and are being dealt with in the federal jurisdiction. For example:

  • Certain categories of employees already have statutory rights to request a flexible working arrangement (which can include working from home) and have access to the Fair Work Commission in the event of a dispute with their employer over that request
  • All modern awards have provisions on Individual Flexibility Arrangements and Requests for Flexible Working Arrangements and Facilitative Provisions which provide a variety of negotiable flexible arrangements
  • During COVID lockdowns, modern awards were varied to specifically address the question of working from home through additional flexibilities
  • The Fair Work Commission is currently running a case on model clauses for working from home arrangements 

So the question of working from home arrangements is being comprehensively dealt with in the jurisdiction which should have carriage of it.

The Allan Government is electing to use the Equal Opportunity jurisdiction to pass the legislation  which will just mean that there is an extra jurisdiction that we have to deal with because it will still be part of the Fair Work system too.  

Smart employers are already offering flexible work arrangements including WFH options where they can make that work in practice. Even the Premier acknowledges that “more than a third of workers – including 60 per cent of professionals – regularly work from home”.

Add all of that up and that’s why the legislation is just a bad idea on so many counts.

Existing rights to request flexible working arrangements

Employees who have clocked up 12 months service with an employer already have a statutory right to request a flexible working arrangement which can only be refused on reasonable business grounds if they:

  • are pregnant
  • are the parent, or have responsibility for the care, of a child who is of school age or younger
  • are a carer (within the meaning of the Carer Recognition Act 2010)
  • have a disability
  • are 55 or older
  • are experiencing family and domestic violence, or
  • are caring for or supporting an immediate family or household member who requires care or support because they are experiencing family and domestic violence.

So a fair slice of your workforce probably already have these rights – just consider:

  • How many of your people are parents with children up to 17 or 18 years old and still at school?
  • How many of your people might have ASD or ADHD or Tourettes or dyslexia or other neurodivergent conditions that could be classified as disabilities? Or other forms of disability?
  • How many fall into one of those other categories?

Admittedly, the request has to be related to the particular attribute that the employee is seeking flexibility for (eg parental or carer requirements).  

But does this existing right mean that this legislation perhaps doesn’t have as big an impact as you thought might be the case?

What are reasonable business grounds for refusal of requests?

According to the Fair Work Ombudsman, what counts as reasonable business grounds for refusing a request for flexible working arrangements will depend on the individual circumstances, including the nature and size of the business, the employee’s role and duties and the requested arrangements. Examples of reasonable business grounds include but are not limited to:

  • cost – the requested arrangements would be too costly for the employer
  • capacity – there’s no capacity to change the working arrangements of other employees to accommodate the request
  • practicality – it would be impractical to change the working arrangements of other employees, or take on new employees, to accommodate the request
  • inefficiency or impact – the requested arrangement would be likely to result in significant loss in efficiency or productivity, or have a significant negative impact on customer service.

We have yet to see the detail of the proposed legislation and it doesn’t sound like we will for a few months yet but hopefully it will not be inconsistent with what we understand to be reasonable business grounds. 

And if the job really can’t be done from home?

There are lots of jobs that can’t be done from home and there are going to be people who resent the fact that others get that flexibility and they can’t have it.

We have already heard the Victorian Police Association flag that they want some compensation for their members because they can’t access that workplace right. We might see that come up as a claim in enterprise agreements.

Think about ways that you might be able to offer this people some flexibility eg an RDO or a 4 day week or flexible starting times  or ….  talk about it. 

What should you be doing?

No doubt, you are hearing from lots of lawyers and consultants that you need to rush off and review your flexible working or WFH polices and procedures.

Before you do that, let’s have a little reality check. We haven’t seen the legislative detail yet but it won’t be long after we do that it takes effect so what can we do now to prepare.

Remember that positive duty to eliminate or reduce risks from psychosocial hazards that legally took effect in Victoria on 1 December 2025?  There are a few hazards that are in play here like, for starters:

  • Change management
  • Support
  • Remote or isolated work
  • Organisational justice

That positive duty means that you need to consider the question of how you ensure that employees are able to competently perform their roles in a psychologically, emotionally and physically safe manner.

So here are some questions for you to think about: 

  1. If you currently have working from home arrangements in place, what is working well and what needs improvement and why (in each case)?
  2. Looking at the various roles in your organisation, are there any that cannot be done from home and why or are there ones where some functions can be but others can’t and why? 
  3. Looking at your workforce, how many of your people already have a statutory right to request a flexible working arrangement?
  4. If you have been insisting on people coming to work rather than working from home, what are the reasonable business grounds that you would be relying on for refusal of a WFH request and would they stand up? That is, are they really reasonable at law? Consider position by position and employee by employee.
  5. If you have people whose jobs simply cannot be done from home, what flexibilities might you be able to offer them so that they feel like you recognise their needs too?
  6. Bearing in mind the real obligations that employers have to properly consult people about matters that affect them under both workplace relations and workplace health and safety law, what consultative processes do you have in place to do that at organisational, team and individual levels and how well do they work?
  7. What internal processes do you have in place for people to raise grievances if they have concerns about your policies or their particular situation and how you are dealing with that and again how well do they work?
  8. How do you integrate your WHF practices into your performance and development management processes?
  9. What support and training and resources do your line managers and supervisors need to effectively play their parts in the process in a psychologically safe way for them?
  10. Then, once you have been through all of these steps and you have seen what the new legislation requires (expected in July), have a look at what you need to do with your policies and procedures.

These are all questions that should have been considered in relation to exisiting rights that workers have – the new legislation just gives us another reason to ask them. 

Our Practice Leader, Peter Maguire, is available to facilitate discussions with your management group or your Safety or Consultative Committee to work through these questions and tailor the right approach for your business and your people.  If you would like to know more about this, please let us know via the Contact Form below.

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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Sham contracting in the spotlight

Sham contracting in the spotlight

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Sham contracting in the spotlight

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Every few years, the subject of sham contracting gets regulators’ attention and those regulators often collaborate with each other across jurisdictions. The Australian Taxation Office and the Fair Work Ombudsman have jointly announced that they are doing just that. And the Albanese Government changed the rules on what organisations need to be doing to ensure that they don’t engage in sham contracting. How does that change things?

What is sham contracting?

According to the Fair Work Ombudsman, “sham contracting happens when an employer misrepresents to a worker that an employment relationship is an independent contracting arrangement when the employer doesn’t reasonably believe this. This might be done in an attempt to avoid paying entitlements such as super, leave and workers’ compensation. This practice undermines or ignores workers’ rights and disadvantages honest businesses. Those who engage in sham contracting can face court-ordered penalties.”

It might also be when a worker proposes engagement as an independent contractor for the purposes of avoiding taxation liabilities. 

From recklessness to reasonableness

As of February 2024, the legal test for defending a sham contracting claim was updated to a “reasonableness” test. To avoid penalties, the principal in the relationship must now prove that, at the time of the arrangement, they reasonably believed the worker was a contractor. This replaced the previous, more lenient “recklessness” test, making it harder for employers to defend against claims.

So now there is a much higher onus on businesses to properly consider whether an arrangement is really that of an independent contractor rather than that of an employee.

Income matching and reporting

The Taxable Payments Reporting System requires businesses who engage contractors providing services in certain industries to report those payments to the Australian Taxation Office.. The nominated industries are:

  • building and construction
  • cleaning
  • courier and road freight
  • information technology
  • security, investigation or surveillance.

If the revenue you receive from these services is 10% or more of total revenue, you are required to lodge a Total Payment Annual Report (TPAR) with the ATO.

If contracting businesses are generating a significant proportion of their revenue from one source, there will likely be a suspicion that it is a sham contracting arrangement. 

So what if you are found to be sham contracting

Under the Fair Work Act, courts can impose penalties against businesses or individuals for sham contracting. The maximum penalties for each contravention are:

  • $19,800 for individuals
  • $99,000 for businesses with fewer than 15 employees
  • for businesses with 15 or more employees, the greater of $495,000 or three times the underpayment amount.

Apart from the penalties imposed by the Fair Work Act, businesses who incorrectly treat an employee as an independent contractor risk other penalties and charges, including:

  • PAYG withholding penalty for failing to deduct tax from worker payments and send it to the ATO
  • super guarantee charge (SGC), which is more than the super that would have been paid if the worker was classified correctly. SGC consists of:
    • super guarantee shortfall amount
    • nominal interest
    • an administration fee
  • additional super guarantee penalties including the Part 7 penalty amount of up to 200% of the SGC under the Superannuation Guarantee (Administration) Act 1992.

A few pointers

  1. The fact that someone has an ABN doesn’t make them an independent contractor.
  2. If they are paid by the hour for doing work that an employee could do and there is an ongoing arrangement for the worker to continue to do that work (not just come in and do a finite job like servicing a machine or building a s structure), there would be exposure to a suspicion of sham contracting.
  3. The fact that it might be the worker who proposes the contracting arrangement does not relieve the principal of the legal responsibility to ensure that they reasonably believe the relationship to be a genuine independent contracting arrangement.
  4. The fact that a worker might have multiple ongoing contracts with different businesses does not necessarily mean that a valid contracting arrangement exists if they are personally performing all of the work under those contracts on a regular and systematic basis. They might actually be found to have multiple part-time jobs as employees. There has been a decision in the Fair Work Commission to that effect.
  5. If, other than the way that someone is paid ie by invoice rather than through payroll, the worker has the characteristics of an employee, the odds are that they really should be an employee
  6. Regardless of whether someone is engaged as a contractor if they are just or principally supplying their labour, they will likely be deemed to be an employee for the purpose of the superannuation guarantee. 

If you engage contractors, you should be assessing the relationships for genuineness in the legal context and there should be contracts for service which clearly set out the nature of the relationship and provide evidence of the worker’s genuine agreement to that contractual arrangement. Need a hand?  Send us a message through the “Tell us what you need help with” form below.

Note: much of the content in this blog is sourced from the websites of the Fair Work Ombudsman and the Australian Taxation Office.

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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Psychosocial hazards – what and where

Psychosocial hazards – what and where

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Psychosocial hazards – what and where

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One of the challenges for employers who operate across different States and Territories is that each of them have their own laws and regulations on a variety of matters including Workplace Health and Safety. It is often the case that there are differences in obligations in different places which does make life that bit more difficult. So what has happened with the new positive duty to eliminate or reduce risks from psychosocial hazards? 

The Background

Way back in 2022, Safe Work Australia published the Model code for managing psychosocial hazards at work providing the foundation for new positive duty regulation on risks associated with psychosocial hazards. Then each State and Territory and the Commonwealth separately developed their own codes which are enforceable via their own legislation and regulations. And, of course, with a few noteworthy exceptions, they each decided to do their own thing by redefining what the typical psychosocial hazards are.

What’s the same?

Tasmania, the Australian Capital Territory and the Northern Territory sensibly stuck with the 14 psychosocial hazards prescribed in Safe Work Australia’s model code which are:  

  1. (High or low) job demands
  2. Low job control
  3. Poor support
  4. Lack of role clarity
  5. Poor organisational change management
  6. Inadequate reward and recognition
  7. Poor organisational justice
  8. Traumatic events or material
  9. Remote or isolated work
  10. Poor physical environment
  11. Violence and aggression
  12. Bullying
  13. Harassment including sexual harassment
  14. Conflict or poor workplace relationships or interactions

What’s different?

The Commonwealth Government (as an employer/PCBU) and other States and Territories legislated some differences for their jurisdictions as set out below:

Commonwealth of Australia

  • Prescribes 17 psychosocial hazards
  • Has added 3 additional psychosocial hazards namely “Fatigue”, “Job insecurity” and “Intrusive surveillance”

New South Wales

  • Prescribes 16 psychosocial hazards
  • Separation of “Job demands” into “Role overload (high workload or job demands)” and “Role overload (low workload or job demands)
  • Separation of “Poor support” into “Poor support from supervisors and managers” and “Poor coworker support”

Queensland

  • Prescribes 16 psychosocial hazards
  • Has added hazard of “Fatigue”
  • Separation of “Harassment including sexual harassment into two hazards of “Harassment” and “Sexual harassment and sex or gender based harassment .

South Australia

  • Prescribes 15 psychosocial hazards
  • Has added “Fatigue”

Victoria

  • Prescribes 16 psychosocial hazards
  • Has added additional psychosocial hazard of “Gendered violence”
  • Has divided “Job demands” into “High job demands” and “Low job demands”
  • Has replaced “Harassment including sexual harassment” with “Sexual harassment”
  • Has replaced “Poor physical environment” with “Poor environmental conditions”

Western Australia

  • Has prescribed 20 psychosocial hazards
  • Has added a psychosocial hazard of “Poor leadership practices and workplace culture”
  • Has added a psychosocial hazard of:”Poor or no policies and procedures”
  • Has added further a psychosocial hazards of “Fatigue”, “Insecure work” and “Burnout”
  • Has separated “Remote or isolated work” into two hazards of “Remote work” and “Isolated work”
  • Has replaced “Poor physical environment” with “Adverse environmental conditions” and expanded it to cover “Adverse natural events”

So there is quite a bit of variation in the specific matters covered or how they are expressed or grouped from one jurisdiction to another.

What should you do?

If you operate across multiple jurisdictions (ie you have people working in different States or Territories) you might want to consider taking an aggregated approach whereby you assess and manage risks arising from all of the psychosocial hazards listed in the various jurisdictions to your whole organisation.

For example, if you have employees in Victoria and New South Wales, you might:

  • add “Gendered violence” from Victoria, 
  • separate the “Job demands” into high and low and “Remote and isolated work” into remote and isolated as NSW has done
  • look at “poor support” through the two lenses of “supervisors and managers” and “coworkers” provided for in NSW 
  • add “Harassment” as per the “Harassment including sexual harassment” applying in NSW to the “Sexual harassment and sexual and gender based discrimination” from Victoria 

Remember that what each of the State and Territory regulators is enforcing are “minimum standards” so going beyond those shouldn’t be a problem – it should be seen as going “above and beyond”.

Perhaps more importantly, it gives you one framework to cover all of your people across all of those jurisdictions and that should be a positive for employer and employee alike.

Need a hand with managing your positive duty to eliminate or reduce risks from psychosocial hazards? Tell us what you need via the Contact Form below.

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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Does that termination pass the 3 tents test?

Does that termination pass the 3 tents test?

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Does that termination pass the 3 tents test?

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One of the most challenging things that a small business owner might have to do from time to time is to dismiss and employee for misconduct. Often, that decision is tempered by a fear of the employee making an unfair dismissal claim. What if there was a simple test that might help you to sort through whether dismissal is the right course of action. Here is one that we use.

Having worked in the field of HR fort over 40 years, there have been hundreds of occasions when I have had to terminate employees or support employers through the process of terminating employees for misconduct.

In doing so, we need to consider fairness from a couple of angles:

  • Substantive fairness which requires that the action taken would not be harsh, unjust or unreasonable and
  • Procedural fairness which is about ensuring that due process has been followed and the principles of natural justice have been complied with

A process that I use to consider the substantive fairness of an action is to assess them against the “3 tents” namely:

  • Content: what actually happened, ensuring that you are aware of the facts of events that have given rise to consideration of action?
  • Intent: was the action or dereliction of duty or other offence deliberate or was it due to a misunderstanding or a heat of the moment thing and is it in or out of character for the individual concerned?
  • Extent: what was the effect of the action or dereliction of duty or other offence on the business and/or employees and/or other parties?

Of course there are the procedural elements to attend to as well but ensuring that the action that you propose will stand up to the “3 tents test” is a good start. One other piece of advice – if you have a situation where you think you might have to terminate an employee for misconduct, get professional advice before you go further. You might also need to stand them down with pay while you do that and work through the process. If you need a hand, give us a call on 0438 533 311. 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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TELL US WHAT YOU NEED HELP WITH

Are workplace changes for the better?

Are workplace changes for the better?

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Are workplace changes for the better?

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A newly released report from the Australian Human Resources Institute tells us that most employers are mostly positive about many of the significant changes to workplace laws that have been introduced in the past few years. Does that come as something of a surprise?  

 

About this report

The Australian Human Resources Institute has just released a report titled “Recent Employment Legislation: What do Employers Think?” . It sets out the findings of a study that it conducted this year via a survey of 600 employers and 6 subsequent focus groups relative to reforms introduced through the Albanese Government’s  Fair Work Legislation (Secure Jobs, Better Pay) Amendment Act 2022 and the Closing Loopholes Acts of 2023 and 2024.

The reforms covered included:

  1. Respect at work
  2. Flexible working
  3. Fixed-term contracts
  4. Casual employment
  5. The right to disconnect
  6. Prohibition of pay secrecy clauses
  7. Wage theft.

What were the key findings 

Interestingly, much of the commentary centred on the perception that having these things legislated forced organisations to review their policies and practices. In other words, they did it because it was a compliance issue.

And then, when they did review them, they found that there were some real positives. For example:

  •  58% said that legislating the right to disconnect had increased employee engagement and productivity levels
  • 77% said they employ casual staff and 68% said they would be more likely to engage casual staff as a result of the changes to the rules on casual employment
  • 71% of employers reported a positive impact from legislation of the limitations on fixed term contracts resulting in more permanent employment.
  • 75% of employers support the addition of reproductive health as a protected attribute in anti-discrimination laws 
  • 48% of employers say they would like to see the right to request flexible working arrangements extended to all employees (not just those currently protected such as parents and carers and those with a disability or those over 55 or those experiencing domestic violence)

Our thoughts

Based on those findings, you would have to conclude that the Albanese Government’s reforms in these areas have been overdue and necessary and have been good for employee engagement and productivity.

The proportion of employers who say they support extending “the right” to request a flexible working arrangement to all employees does seem to be at odds with all of the media talk about employers implementing back to the office mandates.

It is also interesting in the context of the Victorian Government’s proposed legislation to mandate a right to work from home for 2 days per week on Victorian employers and the pushback that there has been against that legislation. 

Then there is the recent case of Westpac refusing a request for a flexible working arrangement and losing the argument in the Fair Work Commission.

Flexible working is here to stay and so we need to adapt……to the degree that is practicable and sometimes it won’t be.

If you need someone to talk through the issues and options for your business, we would be happy to help.

Please call us on 0438 533 311 or email enquiries@ridgelinehr.com.au if you want to explore how we might be of assistance with any issues like this in your business.

 

 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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TELL US WHAT YOU NEED HELP WITH

Webinar – Exercising Your Positive Duty With Positivity

Webinar – Exercising Your Positive Duty With Positivity

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Webinar – Exercising Your Positive Duty With Positivity

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ABOUT

From 1 December 2025, all Victorian businesses have a new positive duty to eliminate or reduce psychosocial hazards and that involves a lot more than just doing a risk assessment and updating your policies. It also provides a great opportunity for business leaders and HR and WHS professionals to generate real and lasting cultural change with strong employee engagement and psychological safety.

Peter Maguire, Practice Leader at Ridgeline HR and PosWork will be discussing this with Catie Paterson from Blue Kite Consulting. They share decades of experience in the HR field and are experts in workplace relations and related compliance as well as in positive psychology based workplace cultures and change management. When you blend all of that together, you’ll get much more than the same old risk management spiel on psychosocial hazards and they’ll teach you how to address the positive duty with positivity using a strengths-based approach with some practical exercises to boot.

DATE

Monday 10 November 2025 11:00 AM – Tuesday 11 November 2025 12:00 PM (UTC+11)

Bookings at https://www.trybooking.com/DGREZ

 

 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH