Award review on “work and care” underway

Award review on “work and care” underway

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Award review on “work and care” underway

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Yesterday, the Fair Work Commission commenced its new “Work and Care” Review of Modern Awards which, on face value, could bring about the most substantial and biggest range of changes to our modern awards for decades.

When modern awards were created back in 2009, they were essentially a merger and rationalisation of thousands of pre-existing Federal, State and Enterprise-based awards leading to the 121 modern awards that we have today. 

This “Work and Care” Review has its origins in a Senate Inquiry into Work and Care established in 2022 which led to the Minister for Employment and Workplace Relations instructing the President of the Fair Work Commission to initiate the review.

The Fair Work Commission has issued a discussion paper which sets out the terms and process of the review and addresses relevant recommendations made by the Senate Committee and some other matters. It also has a comprehensive set of questions on the variety of matters to be considered in the review. You can access the report here.

The Senate Committee’s recommendations

Here is summary of the relevant recommendations of the Senate Committee as presented in the FWC discussion paper which shows how far reaching changes could be:

  • An enacted right to “disconnect from work” enabling and supporting productive work from home and flexibility of work, protecting workers’ rights to disconnect from their job outside their contracted hours, reinforcing that right with employers and applying a positive duty on employers to reasonably accommodate the right wherever possible;
  • Amending the Fair Work Act to provide improved rostering rights for employees and, in particular, working carers, by requiring employers to implement rostering practices that are predictable, stable and focused on fixed shift scheduling (eg fixed times and days) and increasing employers’ existing obligations to genuinely consider employee views including working carers on the effects of roster changes and  other work arrangements;
  • Conducting a work value case in care sectors including early childhood education, aged and disability care and sectors covered by the SCHADS Award with a range of entitlements specifically mentioned eg payment for work-related travel time, administrative responsibilities and essential training and a minimum shift call-in time;
  • Extending the definition of “immediate family” for carer’s leave purposes to include any person who has been a member of the employee’s household for at least 18 months, an employee’s children including adopted, step and ex-nuptial children, an employee’s siblings or the siblings of an employee’s spouse or de facto partner or any other person significant to the employee to whom the employee provides care;
  • Consideration be given to the adequacy of existing leave arrangements including separate carer’s leave and annual leave;
  • Reviewing access to and compensation for paid sick leave and annual leave for casual and part-time workers;
  • Requiring employers to provide at least two weeks’ notice of roster changes, to genuinely consider employees’ view on the impact of roster changes and to accommodate the needs of employees plus an employee “right to say no” to extra hours with protection from negative consequences;
  • Reviewing the operation of the 38 hour week with consideration of stronger penalties for long hours and other possible ways to reduce them including through the work health and safety system to ensure safe working hours;
  • Introducing an enforceable “right to disconnect from work, restricting employers from communicating with workers outside their contracted hours except for emergency or welfare reasons plus increase penalties for wage theft for unpaid additional hours;
  • Introducing mandatory annual reporting of companies with 20,000 or more employees in Australia on workplace practices to ensure roster justice and flexible working arrangements and related collection of data on requests for flexible working arrangements made and shift roster changes;
  • Developing a new statutory definition of casual employment that is restricted to work that is genuinely intermittent, seasonal or unpredictable and restricting the use of “low base” contracts, ensuring part-time employees have access to regular and predictable patterns and hours of work with consideration of penalty rates for work outside contracted hours;
  • Developing standard definitions of full-time and part-time employment for inclusion in the Fair Work Act 2009;
  • Undertaking a review of standard working hours with a view to reducing the standard working week.

Please remember that these are just recommendations which are to be considered in the review being undertaken by the Fair Work Commission. Some of the items require legislative change and that would be up to the federal government to negotiate through Parliament. So it will be a while before we know exactly what any award or legislative changes that flow from the Senate Inquiry will look like in real terms.

What this all means

The last year and a bit have delivered far more change in workplace relations law and employment rules via legislation, modern award reviews and decisions made by the Fair Work Commission and the Courts than we have seen in years.

This review tells us that we can expect more of the same in the years ahead.

The other element here is the WHS one that is noted in relation to extended working hours but equally links the positive duty to eliminate or control psychosocial hazards, many of which can be connected to some of the recommendations of the Senate Inquiry – eg around remote work, organisational justice, reward and recognition, job demands, etc.

The positive duties are progressively being rolled out across the country via State and Territory legislation.

For this reason, it is important to consider the agenda here in that broader context and the smartest way to do that is to consider whether any of the issues raised here are demonstrative of an issue in your workplace and the need for you to do something about that.

Conversely, have a think about whether you already accommodate some of the items raised here or perhaps you could actually do so. Remember that the Fair Work Act and modern awards provide minimum standards and there is nothing that should stop you from considering what you might be able to offer more than those in any way.

Given the challenges that we have in both accessing the talent we need for our businesses and looking after our own and our employees’ wellbeing, anything we can do over and above those minimum standards helps us on both counts.

You could also consider negotiating an enterprise agreement with your employees delivering on some of those above award benefits and using that as a public validation of your commitment to your people/your Employer Value Proposition. There might also be some changes that you want to make that are not allowed for under the relevant Award and so an enterprise agreement might be useful legally validate and protect desired changes.

We will monitor developments in the review and communicate further as and when developments occur.

If there is anything here that resonates with you and you would like to explore further, give us a call on 0438 533 311 or email enquiries@ridgelinehr.com.au. We would love to have a chat about it.

 

 

 

 

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Opportunity knocks!

Opportunity knocks!

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Opportunity knocks!

example flexible working arrangement

So you have new positive duties to eliminate sexual harassment and to eliminate or control psychosocial hazards, right?

And people are telling you that this is another layer of compliance and risk that you have to negotiate as a business owner or manager or find yourself in hot water, right?

What if I told you that, if you really do value and want to care for your people, this is a great opportunity…..to validate what you are doing right as well as to identify ways that you can do it better?

Like most “compliance questions”, it is about your mindset – are your people assets to be cared for or risks to be managed?

What would it look like if we flipped it?

Let’s revisit a few of the psychosocial hazards in Safe Work Australia’s “Model code for managing psychosocial hazards” and picture them as strengths:

  1. The work demands on our people are reasonable physically, psychologically and emotionally
  2. Our people have reasonable control over their jobs
  3. Our people are well supported.
  4. Our people are clear about the roles that they play in our organisation.
  5. People believe that we manage and communicate change effectively.
  6. People believe that they are properly and appropriately recognised and rewarded for the contributions that they make.

And so on for the rest of the psychosocial hazards. 

When you look at them in that way, how many of those statements do you think might be true in your organisation?

Where do you see that there might be opportunities for improvement?

Changing the language can make a real difference to how you look at the subject matter can’t it? 

And guess what – when you see this as an opportunity knocking, you will find it is actually the best way to manage the risks.

How can we help 

We have been encouraging and helping organisations to adopt a positive mindset to improving workplace culture, communications and people practices for many years so, for us, the new positive duty stuff just adds some context to what we have already been doing with our clients. It is nothing new for us and it needn’t be especially challenging for you with the right guidance and support. 

So for us it is just business as usual with a few more tools in the toolkit. 

Need help?

  • Give us a call on 0438 533 311 or email enquiries@ridgelinehr.com.au to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter

CONTACT US

Ridgeline Human Resources Pty Ltd
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enquiries@ridgelinehr.com.au

0438 533 311

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New code on sexual and gender-based harassment adds to the mix

New code on sexual and gender-based harassment adds to the mix

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New code on sexual and gender-based harassment adds to the mix

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Safe Work Australia has published a new code on sexual and gender-based harassment which makes reference to the positive duty to eliminate sexual harassment and gender-based behaviours that has been legislated nationally under the Sex Discrimination Act. You can access the code here.

It also notes that satisfying your duty under the Sex Discrimination Act doesn’t necessarily mean that you would also satisfy your WHS obligations – for example in relation to the positive duty to eliminate or control psychosocial hazards.

It also makes the point that, if someone is sexually harassed, it is likely that other psychosocial hazards could be in play.

I then got to thinking about all of the different jurisdictions that now have a footprint in the area of sexual harassment and how confusing it must be for people (whether a victim trying to access help or an employer trying to understand their obligations) to work out where to go for what – the picture above tells the story.  

So who does what?

This is what it looks like for Victorian employers and employees.

Firstly, Safe Work Australia which published this code is a national body funded by Commonwealth, State and Territory governments to develop national policy and guidance materials such as codes on workplace health and safety matters. It is not a regulator and has no involvement on complaints or enforcement matters. 

WorkSafe Victoria is the regulator on Workplace Health and Safety matters in Victoria. Complaints of sexual harassment can be made to WorkSafe Victoria and they will investigate such matters in the context of whether there is any breach of WHS obligations.

The Australian Human Rights Commission is an independent authority that investigates complaints about discrimination and human rights breaches. It does accept complaints of sexual harassment and discrimination and can assist in resolution of complaints through a process of conciliation. Since December 2023, it also has inspection and enforcement powers relative to any alleged breaches of the new positive duty on PCBUs including employers to eliminate sexual harassment and other unwanted gender-based behaviour.

The Victorian Equal Opportunity and Human Rights Commission deals with complaints under Victorian Equal Opportunity legislation including those related to sexual and gender-based harassment and provides a voluntary conciliation service.

The Fair Work Ombudsman is the national workplace relations regulator. Part of its role is educational and providing employers and employees on their obligations and rights and legal processes for dealing with such things as sexual harassment. Because there are specific jurisdictions that deal with sexual harassment cases, they are more likely to provide advice on what options a worker has rather than deal with a complaint themselves.

The Fair Work Commission has, for a number of years, had the power to issue “stop sexual harassment orders”. Since March 2023, the Commission has had additional powers enabling it to accept claims of sexual harassment and implement mediation, conciliation and arbitration processes to resolve them.  It is important to note that all workers, not just employees, have access to this jurisdiction.

So what do you do now?

As you can see from the above, this is a very complicated area of law with a variety of pathways that a complainant might take depending on the outcome that they are looking for.

There are a couple of things that all employers need to do. 

Firstly, take the positive duty to prevent sexual and gender-based harassment seriously and ensure that you do what is necessary to meet that duty.

Secondly, ensure that you have access to sound and informed professional advice.

At Ridgeline HR, we can help you with a lot of that and we have a network of specialist lawyers and other professional service providers to assist in complex or specialised areas.

If you would like to explore how we might help you and your business in this or any other area of people compliance and culture, please give us a call on 0438 533 311 or email enquiries@ridgelinehr.com.au to arrange your free first consultation.

 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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Because it is PEOPLE BUSINESS

Because it is PEOPLE BUSINESS

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Because it is PEOPLE BUSINESS

example flexible working arrangement

A few months ago, I attended a business breakfast where the owner of a HR consulting business was presenting on the HR essentials that she believed every business needs to nail the HR stuff.

What was put forward was a holy triumvirate consisting of an employee handbook, position descriptions and employment contracts – put them in place and you are covered was the message that she gave. Could it really be that simple?

These are all useful tools and they are all in my toolkit but they are just tools – they aren’t solutions.

So my answer to that question is a resounding “no, it is far from that simple!”.

Over the years, I have spoken with lots of HR practitioners who told me that they can write policies and procedures and employment contracts and job descriptions. When I put on my SMB owner’s hat and ask them why I would want more paperwork, many struggle to answer the question.

You see the problem is that, in the corporate world, these types of document are often seen as solutions rather than what they really are – just tools. The thinking is that we just do a new policy, run an education program to tell people what the new rules are and we have covered things off – problem solved! No it isn’t and this is one of the reasons why the new positive duties to eliminate sexual harassment and psychosocial hazards have been introduced.

SMBs are all about people and relationships – sure you need some process but it is mostly about how a small team works together (provided of course that you give them the right tools to work with).

SMB owners aren’t commonly experts on employment law or relationship management or mental health and well-being or neuroscience and this is the stuff that they really need help with ie it is PEOPLE BUSINESS and quite a range of it.

What should you as an SMB owner be looking for in a HR consultant?

Here are my thoughts – someone who:

  • Knows their stuff when it comes to Fair Work and other employment laws and modern awards and legal due process and
  • Exercises curiosity with emotional intelligence and excellent listening skills to really understand issues and perspectives and
  • Is creative in tailoring the right solutions for the situation, the team and the business and
  • Has the flexibility to wear different hats (eg as a coach or consultant or contractor or counsellor) as appropriate to the situation and
  • Acts with integrity and earns the trust of the business owner and team members and
  • Acts with kindness and compassion to help and support people and
  • Has an established network of quality employment lawyers and other specialists to help with specific issues and
  • Has a sense of humour and enjoys a bit of fun along the way. 

If your HR Consultant ticks all of those boxes, you have a good one.

If they don’t, perhaps you should give us a call on 0438 533 311 to see how we might be able to help you better with your PEOPLE BUSINESS. 

 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

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Is it time to revive “the e2 initiative”?

Is it time to revive “the e2 initiative”?

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Is it time to revive “the e2 initiative”?

example flexible working arrangement

The “e2 initiative” was a project undertaken by Ridgeline HR Practice Leader, Peter Maguire in association with two quite different organisations that he worked with over a decade ago.

Investors in People Australia was the Australian licensee for Investors in People, a standard of excellence in leadership and development of people originally developed in the UK in the early 1990s. Investors in People is still going strong in the UK and in some other parts of the world albeit that it has never really taken off in Australia.  For further information on Investors in People, see https://www.investorsinpeople.com/. Peter was an accredited Investors in People Specialist who advised and assessed organisations using the Investors in People Standard.

The Australian Institute of Employment Rights (which was created in the WorkChoices era) works to promote the recognition and implementation of employment rights in a cooperative industrial relations framework based on the principles of. the International Labour Organisation.  In 2007, the Institute released The Australian Charter of Employment Rights which sets out 10 fundamental principles on which fair and balanced workplace laws and relationships should be based. There is an accompanying Australian Standard of Employment Rights which provides more detail on how organisations can implement those 10 principles in their workplaces. For further information on The Australian Institute of Employment Rights and its work and publications, go to https://www.aierights.com.au/. Peter was one of the leads for advising and assessing organisations against the Australian Standard of Employment Rights.

What was the “e2 initiative”?

The initiative brought together the two standards – the Investors in People Standard as the measure of “effectiveness” of an organisation and The Australian Standard of Employment Rights as the measure of the “ethics” of an organisation.

The equation:                      ethics x effectiveness (e2) = employee engagement (e2)

The premise for developing the program was that there was a clear disconnect between what we knew then to be best practices in leadership and management of people and what was happening with workplace laws and organisational behaviours and cultures in our workplaces.

The concept was that by bringing the two instruments together we could influence the development of more harmonious workplace relations environments which would also have the dual benefits of improving employee engagement and productivity.

There was also the potential for organisations which implemented the two standards effectively in their workplaces to achieve accreditations as an Investor in People and as an Ethical Employer. 

Are things different today?

In some ways, yes and, in others, no.

LIke then when we were not long into the Fair Work era, we are going through a period of significant legislative change in workplace relations pursuant to the election of a Labor government after years under conservative governments.

Like then, we still have regular reports of large organisations underpaying wages and entitlements and in many cases they are simultaneously harvesting record profits.

We have had inquiry after inquiry making findings of culpable corporate misconduct in so many different jurisdictions.

We also still have peak bodies for unions and employers being openly combative when it comes to any proposed changes to employment rights and workplace relations laws. 

Like today, leadership experts were urging our managers to be accountable, be compassionate, be engaging, be vulnerable and be collaborative. On the other hand, they were being told to  manage risk, reduce costs and maximise profits and they were being rewarded for that. It was the latter that provided organisations’ policy settings.

So there is a lot that really hasn’t changed much at all.

The advent of positive duties

The penny has dropped that the traditional compliance/risk management model as applied by most organisations doesn’t work. 

The positive duties that organisations must now meet in relation to elimination of sexual harassment and psychosocial hazards have been introduced for that reason – it isn’t just about changing policies, it is about bringing about real changes in behaviour – by individuals and work groups and organisations and everyone whom we interact with in the course of the work that each of us do. We all have a role to play in that.

That was exactly what the “e2 initiative” was about – changing workplace behaviours in partnership with all of the people in a workplace.

Need help?

Interested in exploring ways in which we might be able to help you to deal with your new positive duties? Give us a call on 0438 533 311 to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter. 

 

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ABN : 24 091 644 094

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0438 533 311

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“Same job same pay” has limited impact

“Same job same pay” has limited impact

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“Same job same pay” has limited impact

example flexible working arrangement

The “Same job same pay” amendment to the Fair Work Act that is publicised as affording a labour hire worker the same pay as a worker directly hired by the host business is in but how extensive will the impact be.

Despite the very loud public outcries from some business organisations that this will be disastrous for business and reduce flexibility and productivity, the reality is that most organisations will not feel any impact at all.  

Like many of the Albanese Government’s workplace relations reforms, they are designed to redress perceived imbalances in certain situations and sometimes they are limited to particular industry sectors.

What does the legislative change mean? 

Applications can be made to the Fair Work Commission for a Regulated Labour Hire Arrangement Order through which the FWC can direct that an enterprise agreement applying to the host business in relation to its direct employees can be extended to also cover labour hire workers doing the same work as that  covered by that enterprise agreement.

In essence it means that the Fair Work Commission can order a labour hire firm to pay its employees the same monetary entitlements that apply under an enterprise agreement to workers employed by the host organisation (ie the business that the labour hire firm provides labour hire workers to). 

So it follows that your business will not be directly affected by this change if:

  • if you don’t have an enterprise agreement and/or
  • if you don’t use labour hire in your business and/or
  • if yours is not a labour hire business and/or
  • for other than labour hire businesses, if you are a small business employer with 15 or less employees.

There is quite a bit of detail on exemptions and rules and we don’t propose to go into that here. What we mainly want you to know is that this legislative change will have little if any impact on most organisations.

Plus,  because these Regulated Labour Hire Arrangement Orders cannot legally take effect until 1 November 2024, there is also plenty of time for the few really affected organisations to adjust to this new regime.

If you are using labour hire or are providing workers to perform work for another business and you want to check on your situation re this legislative change, give us a call on 0438 533 311. 

 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH