Psychosocial hazard #8 – Traumatic events or material

Psychosocial hazard #8 – Traumatic events or material

Latest News & Events

Psychosocial hazard #8 – Traumatic events or material

example flexible working arrangement

The next psychosocial hazard that is listed in Safe Work Australia’s Model Code of Practice on Managing Psychosocial Hazards at Work is “traumatic events or material”.

Why is traumatic events or material a psychosocial hazard?

This hazard is about workers who witness, investigate or are exposed to traumatic events or material. A person is more likely to experience an event as traumatic when it is unexpected, is perceived as uncontrollable or is the result of intentional cruelty. This includes vicarious exposure and cumulative trauma.

Some questions that you might ask to assess whether there are any low job control related psychosocial hazards in your workplace include:

  • Do workers witness or have to investigate a fatality, a serious injury, abuse, neglect or serious incident?
  • Are workers exposed to seriously injured or deceased persons?
  • Are there situations where workers experience fear or extreme risks due to a motor vehicle or workplace accident or a crime like an armed robbery or assault or murder?
  • Do people’s jobs require them to deal with natural disasters, terrorism or war and be exposed to their effects in the course of their work?
  • Do workers support people who are victims of painful or traumatic events?
  • Does a worker’s job involve viewing, listening to or reading descriptions of painful or traumatic events experienced by others?
  • Are there any exposures to events which bring up traumatic memories?

This list is not exhaustive and while we have based these posts on the model code produced by Safe Work Australia, there can be differences in the specific details for each State or Territory. So you need to check that in the jurisdiction in which your workplace lies.

Need help?

Give us a call on 0438 533 311 to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter.

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH

Psychosocial hazard #7 – Poor organisational justice

Psychosocial hazard #7 – Poor organisational justice

Latest News & Events

Psychosocial hazard #7 – Poor organisational justice

example flexible working arrangement

The seventh psychosocial hazard that is listed in Safe Work Australia’s Model Code of Practice on Managing Psychosocial Hazards at Work is “poor organisational justice”.

Why is poor organisational justice a psychosocial hazard?

This hazard involves a lack of procedural justice (fair processes to reach decisions), informational fairness (keeping people informed) and interpersonal fairness (treating people with dignity and respect). Some questions that you might ask to assess whether there are any psychosocial hazards related to poor organisational justice in your workplace include:

  • Are there any failures to respect peoples’ privacy or to protect confidentiality of their personal information?
  • Are there cases where a worker’s performance is openly discussed in front of other people?
  • Are there any instances of people’s information being used for purposes other than that which the information was provided for?
  • Are any policies unfair or biased or do they deny any workers their rights?
  • Are policies applied inconsistently or in a biased way creating inequalities?
  • Does the organisation fail to recognise and accommodate the reasonable needs of workers?
  • Are there occurrences of actual or alleged cases of underperformance, misconduct and harmful behaviour that are not addressed appropriately or at all?
  • Are there inequalities in the allocation of work or shifts or opportunities that are discriminatory or unfair?
  • Are there different rules for different categories or groups of workers?
  • Are there inadequacies in policies and procedures compromising the capacity to make fair decisions on employment matters?

This list is not exhaustive and while we have based these posts on the model code produced by Safe Work Australia, there can be differences in the specific details for each State or Territory. So you need to check that in the jurisdiction in which your workplace lies.

Need help?
Give us a call on 0438 533 311 to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter. 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH

Psychosocial hazard #6 – Inadequate reward and recognition

Psychosocial hazard #6 – Inadequate reward and recognition

Latest News & Events

Psychosocial hazard #6 – Inadequate reward and recognition

thumbnail with title

The next psychosocial hazard that is listed in Safe Work Australia’s Model Code of Practice on Managing Psychosocial Hazards at Work is “inadequate reward and recognition”.

Why is inadequate reward and recognition a psychosocial hazard?

This hazard involves jobs where there is an imbalance between workers’ effort and recognition and rewards, both formal and informal.

Some questions that you might ask to assess whether there are any psychosocial hazards related to inadequate reward and recognition in your workplace include:

  • Do people get unfair negative feedback or criticism or get blamed for things that they have no control over or where they do not have the training, resources or support they need?
  • Do people not get the feedback that they need to understand and address improvements needed in their work performance or behaviour?
  • Do people not get positive feedback and due recognition for the contributions that they make in their roles, in their teams and in the organisation as a whole?
  • Is there favouritism or nepotism or any other unfair, biased or inequitable distribution of rewards and recognition?
  • Are people not receiving their due entitlements under workplace laws?
  • Do people not get reasonable opportunities for development?
  • Are peoples’ skills and knowledge and performance achievements not recognised eg are they subject to an unnecessary level of supervision given their capabilities?

This list is not exhaustive and while we have based these posts on the model code produced by Safe Work Australia, there can be differences in the specific details for each State or Territory. So you need to check that in the jurisdiction in which your workplace lies.

Need help?

Give us a call on 0438 533 311 to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter.

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH

Psychosocial hazard #5 – Poor organisational change management

Psychosocial hazard #5 – Poor organisational change management

Latest News & Events

Psychosocial hazard #5 – Poor organisational change management

example flexible working arrangement

The fifth psychosocial hazard that is listed in Safe Work Australia’s Model Code of Practice on Managing Psychosocial Hazards at Work is “poor organisational change management”.

Why is poor organisational change management a psychosocial hazard?

This is organisational change which is poorly planned, communicated, supported or managed.

Some questions that you might ask to assess whether the way that organisational change is managed in your workplace is poor and constitutes a psychosocial hazard are:

  • Are workers genuinely consulted about changes that affect them?
  • Are workplace health and safety considerations assessed and addressed in the change management process?
  • Are impacts on the performance of work in transition (eg when people are learning new skills or there is disruption due to building or commissioning new facilities or changes in systems and processes) or ongoing given due consideration and appropriate adjustments made?
  • Are changes poorly planned with no clear objectives or roles or process or timelines?
  • Are changes communicated to people in a timely and informative manner so as to prevent speculation and rumours?
  • Is sufficient information on the reasons for and effects of changes provided so that people can understand and engage with them?
  • Are people provided with appropriate and adequate training and time to learn new tasks or to use new systems or to apply new processes?

This list is not exhaustive and while we have based these posts on the model code produced by Safe Work Australia, there can be differences in the specific details for each State or Territory. So you need to check that in the jurisdiction in which your workplace lies.

Need help?

Give us a call on 0438 533 311 to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter. 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH

Psychosocial hazard #4 – Lack of Role Clarity

Psychosocial hazard #4 – Lack of Role Clarity

Latest News & Events

Psychosocial hazard #4 – Lack of Role Clarity

example flexible working arrangement

The fourth in the list in the Model Code for Managing Psychosocial Hazards at Work is “Lack of role clarity”.

Why is lack of job clarity a psychosocial hazard?

This hazard arises from people being subject to unclear, inconsistent or frequently changing roles, responsibilities or expectations and not having clear and accurate information. 

Some questions that you might ask to assess whether there are any lack of role clarity related psychosocial hazards in your workplace include:

  • Are people properly inducted into the organisation, their team and their role  or do they have to try to work it out by themselves?
  • Are there inconsistencies in work allocations and/or overlap in responsibilities between workers which make people confused about who is supposed to do what?
  • Do people receive instructions from multiple people and are not clear about who they report to?
  • Are there mixed messages or inconsistencies in communications on performance standards or do those standards seem to change from day to day or depending on who you talk to?
  • Is there adequate information on work processes or do people have to work it out for themselves?
  • Do people lack understanding of why work processes are designed as they are?
  • Are there inconsistencies in how people’s individual performance and behaviour is managed that confuses people about what the performance standards are?
  • is there a lack of clarity about work priorities (e.g. which tasks or stakeholder relationships are most important)? 

This list is not exhaustive and, while we have based these posts of the model code produced by Safe Work Australia, there can be differences in the specific details for each State or Territory. So you need to check that in the jurisdiction in which your workplace lies.

Need help?

Give us a call on 0438 533 311 to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter. 

 

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH