Our HR Triage Service

Our HR Triage Service

Latest News & Events

Our HR Triage Service

money changing hands

Do you need assistance with an HR issue but don’t know where to go? Should you go to the Fair Work Ombudsman or to an employment lawyer or a workplace health and safety specialist or a HR consultancy? Need someone to help you find the right option for your business and your circumstances? That’s where our HR Triage Service comes in. 

What’s the problem?

We have been helping organisations of all sizes and industries with HR matters for 26 years and there are a few key lessons that we have learned along the way:

  1. Employment and safety law and modern awards and related employer obligations and exposures get more complex and harder to manage every year.
  2. That’s just gone up a notch with the introduction of positive duties in relation to psychosocial hazards and sexual harassment and gender-based behaviour plus the emergence of hybrid working in recent years.
  3. Similarly, areas which in the past might have been seen as specific to WHS or to HR or to zones like equal opportunity are now crossing multiple jurisdictions requiring multi-faceted and integrated management.
  4. And, of course, people have an amazing capacity to give us surprises and new challenges to address which is added to by the creative capacity that AI brings to the conversation.
  5. Plus there are all of the challenges that people have today in a less secure world with political upheaval, global tensions, mental health and financial stress adding to the mix.

And we know that the pace of change just gets faster and faster.

All of that gives rise to a difficult question for SMBs: “Where do I go to access the support that I need for the particular issue that I have in such a complicated landscape?” 

Trying to answer that question can be very costly in time, money and worry.

How can we best help?

Over the past year, we have undertaken a review of how we operate in helping our clients with the full range of HR needs (PEOPLE BUSINESS) as well as continuing to develop and deliver value through our PosWork suite of positive psychology based interventions and our new multi-media communications arm, Flashtales Creative.

With that review came the realisation that we have over many years developed a robust network of generalist and specialist service providers across the full spectrum of HR, WHS and related services – lawyers, consultants, mediators, injury management services and more.

One of the strengths that we have is our ability to diagnose the problem and identify the intervention options for the particular enquiry.

So, rather than try to be the everything HR service ourselves, it makes more sense for us to leverage our network and our diagnostic abilities to provide clients with the right service and connection. 

What’s in it for you?

You don’t have to waste your time and money searching for a solution to a need that you probably don’t fully understand yourself.

And you can rest easier knowing you can “phone a friend” to do that for you – call 0438 533 311 or fill out the “Tell us what you need help with” form below.

 

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH

How to classify employees under awards

How to classify employees under awards

Latest News & Events

How to classify employees under awards

confused employer

The problem

Most employees in Australia are covered by a Modern Award. These set out the rates of pay applying to different occupations or work covered by that award as well as lots of other conditions of employment like allowances, penalty rates and overtime. Not complying with modern awards is a breach of the Fair Work Act and can attract very significant penalties as well as embarrassment with staff and in the broader community.  It is therefore very important that employers understand which Award covers the work their employees perform and what their entitlements are under those Awards.

A common frustration for employers is classifying employees. All Modern Awards have a classification structure that applies to employees based on the work they perform, a qualification they use for their work or a certain level of competency in the industry and via that classification structure the employees’ pay and entitlements are determined.

Generally, the way that you determine how employees are classified would be by doing the following:

Find the correct Modern Award

All Modern Awards have a coverage clause that dictates the type of work or industry that the terms of the Award apply to. While it may seem easy to identify the Award that covers employees based on the work of the employer there can often be stipulations or exemptions that mean certain employees or work are not covered by that Award. There can also be multiple awards applying to one employer.

For example, a civil construction business has a workforce that includes plant operators and labourers, forepersons, managers, engineers, surveyors, estimators, clerical staff, mechanics and truck drivers. That means that the following Awards would apply to various staff:

  • The Building and Construction General On-site Award 2020 
  • The Professional Employees Award 2020
  • The Surveying Award 2020
  • The Manufacturing and Associated Industries and Occupations Award 2020
  • The Clerks – Private Sector Award 2020
  • The Road Transport and Distribution Award 2020 and
  • The forepersons would be award-free.

So what you need to do is look for awards that might cover your particular industry and then awards which might cover particular occupations or capacities that you employ people in.

Classifications

After determining which Award applies to your business you then need to match your employees against the classification structure.

Each Award defines ways that employees are classified against a pay scale. There is no universal classification structure and different Awards do it in different ways.

Some of the different classification structures include:

  • Competency based – Employees are assessed against a competency system and once they prove competent at certain tasks or jobs they would move up the classification structure. i.e. an employee that can perform three tasks competently is more valuable that one who can only perform two.
  • Work based – This system matches employees against the highest value work or task that they perform in the classification structure. For instance, an operator of an excavator would have a higher classification depending on the amount in tonnes that it can hold in its scoop.
  • Qualification based – Employees in fields where a certain level of education is required will be classified based on the highest level of qualification that they are required to use during the course of their work. This is common in fields like IT, accounting, and medical professions among others.

After you have determined which level an employee fits into you can then work out what their pay and entitlements are under the Award.

While we lay it out as simply we can here this can be a daunting task especially when some employers have little knowledge of Awards and how they work.

Need help?

Give us a call on 0438 533 311 or email enquiries@ridgelinehr.com.au to arrange your free first consultation to see how we can help with advice and support on this or any other HR matter

CONTACT US

Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

enquiries@ridgelinehr.com.au

0438 533 311

PARTNER LINKS

TELL US WHAT YOU NEED HELP WITH