How many hats?

I was recently asked whether I considered myself a coach, a mentor or a consultant or a contractor.

That made me think about exactly what I do when I work with a client and I reached the conclusion that, in point of fact, depending on the client’s needs and capabilities, at a given point in time, I can be any one of those. For example:

  • I am a coach when I am introducing the client to good people management practice and teaching them how to do that.
  • I am a mentor when I am listening to the client talk about their aspirations and challenges and I am providing feedback and guidance on how to deal with them effectively.
  • I am a consultant when I am using my diagnostic and analytical capabilities to understand the issues and my creative talents to design bespoke solutions.
  • I am a contractor when the client just needs me to do something for them like servicing a function for a period of time or implementing pre-designed policies and processes

Added to that:

  • I am an educator when I run training sessions.
  • I am a reporter when I let people know about developments in the world of compliance and HR generally.
  • I am an influencer when I am writing blogs or presenting on good people practice.
  • I am a networker when I connect people to develop relationships that can add value (because I am not an expert in everything).

So that’s 8 hats that I might wear in different situations and I must always be ready to swap hats when it is apparent that the client needs a different me to the one they have been using. That adaptability has been a cornerstone of our successful business which is celebrating its 18th birthday.

Happy birthday, Ridgeline HR!